SHIPPING & DELIVERY
All orders are dispatched from our warehouse in Europe. The shipments are fully tracked—from our door to yours.
Due to high demand during this period, we are busier than Santa's workshop. Shipping out your order may take longer than usual.
Please allow 3-7 days for your order to be processed in addition to the shipping times below.
Shipping Times
Germany:
- Standard: 2-4 business days
- Express: 1-2 business days
Europe:
- Standard: 4-9 business days
- Express: 1-3 business days
Rest of the World:
- Standard: 10-20 business days
- Express: 2-5 business days
Please note that shipping providers are extremely busy during this time, and some orders might experience a delay on top of usual delivery times. If your order is late, please allow 5-10 days more than indicated in standard shipping times before contacting our customer service. Thank you for your understanding.
Shipping Prices
- Standard Delivery - $8.95 | Free for orders above $70
- Express Delivery - $19.95
Customs/import fees are the recipient's responsibility and are imposed by the country's regulations to which the goods are shipped to.
Tracking
All orders are 100% tracked. You’ll receive an email with a tracking number and a link to track your parcel once your order leaves our warehouse. Please allow 24-48 hours for the tracking link to start showing shipping information.
Get your gifts in time
To ensure your gifts arrive under your tree, check out the order deadline for your region below.